Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for orders?
We process most orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy on all unused gear in its original packaging. Simply contact our support team to receive a prepaid return label and start your exchange process.
Do your products come with a warranty?
Yes, all Powerhouse Sport equipment is covered by a 1-year manufacturer warranty against defects in materials and workmanship to ensure you can train with confidence.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I know which size to choose?
Every product page includes a detailed sizing chart tailored to that specific item. If you are between sizes, we generally recommend sizing up for compression gear and sizing down for loose-fit training apparel.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.